Privacy Policy

Last Updated: September 25, 2025

Tampa Luxury Charters LLC (“Tampa Luxury Charters,” “we,” “us,” or “our”) provides this Privacy Policy to inform you about how we collect, use, share, and protect your personal information when you access and use our website, mobile applications, products, services, and platform (collectively, the “Services”). This Privacy Policy applies to all users of our Services, including boat owners (“Owners”), renters (“Renters”), captains and crew, visitors, and any other parties interacting with our Services.

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. This includes when you create an account, browse listings, message other users, book a charter, submit payment information, or otherwise engage with our platform.

1. Information We Collect

We collect information in several ways including information you voluntarily provide, information automatically collected, and information obtained from third parties.

a. Information You Provide

  • Account Registration: Full name, email address, password, date of birth, phone number.
  • Identity and Verification: Government-issued ID, boating license or resume, selfie/photo for verification.
  • Boat Listings: Boat details, images, documents, registration, insurance certificates, pricing, and availability.
  • Payment Information: Credit/debit card details, payment processor account details, billing address.
  • Communications: Customer service inquiries, reviews, feedback, messages sent via the platform.
  • Marketing and Promotions: Email opt-ins, contest submissions, referral codes.

b. Information We Automatically Collect

  • Device Information: Device type, model, operating system, browser type, screen resolution.
  • Usage Information: IP address, access times, pages viewed, links clicked, time on pages, referral sources.
  • Cookies and Tracking Technologies: Cookies, web beacons, session replay tools.
  • Location Data: Approximate or precise location per device/browser settings.

c. Information from Third Parties

  • Payment Processors: Information from providers such as Paypal, Stripe, Square regarding payments and account verifications.
  • Identity Verification Services: Government ID validation and background checks.
  • Affiliates and Marketing Partners: Referral data and contact information.
  • Social Networks (if linked): Profile data from Facebook, Google, Apple.

2. How We Use Your Information

We use your information to:

  • Operate and provide the Services, including managing bookings and payments.
  • Verify identities and ensure platform security.
  • Detect and prevent fraud, abuse, or security breaches.
  • Personalize and enhance user experience.
  • Provide customer support and resolve disputes.
  • Analyze trends and improve our Services.
  • Send service announcements, account notifications, and marketing communications.
  • Comply with legal obligations and law enforcement requests.

3. Messaging and Communications

We may use third-party messaging providers to facilitate communication between users. Messages may be stored and reviewed for dispute resolution or abuse prevention. Automated tools may be utilized for content moderation.

4. Cookies and Tracking

Cookies and similar technologies are used for session management, preference saving, analytics, and personalized advertising. You can control cookie preferences via your browser settings.

5. Affiliate, Embedded, and Referral Links

We may track referrals via unique affiliate links. Misuse of such links may result in withholding commissions and suspension.

6. How We Share Your Information

We may share your information with:

  • Other users as necessary to facilitate bookings.
  • Service providers such as payment processors and identity verification partners.
  • Business partners including marinas and insurance providers.
  • Legal authorities where required.
  • In the event of corporate transactions involving Tampa Luxury Charters.

We do not sell personal data for direct marketing.

7. Data Retention and Account Closure

We retain data as needed to provide services, comply with laws, and resolve disputes. Upon request or account closure, data will be deleted or anonymized unless retention is legally required.

8. Data Security

We use encryption, secure payment processing, access controls, and regular infrastructure monitoring to protect your data. Users should safeguard their login details and report suspicious activities.

9. Your Rights and Choices

Depending on jurisdiction, you may have rights including:

  • Accessing and obtaining copies of your data.
  • Correcting or updating inaccurate information.
  • Requesting deletion or restrictions on processing.
  • Objecting to data uses such as marketing.
  • Withdrawing consent.

Manage preferences in your account or contact us at legal@tampaluxurycharters.com.

10. Children’s Privacy

We do not knowingly collect information from anyone under 18. If discovered, such data will be deleted. Parents may contact us with concerns.

11. International Transfers

Use of Services from outside the U.S. implies consent to data processing in the U.S. and other operational countries, which may not have equivalent protections.

12. Third-Party Services and Links

Our platform may include links or integrations with third parties (e.g., payment processors, marinas). We are not responsible for their privacy policies.

13. Lawful Bases for Processing (EEA/UK)

Legal bases include consent, contract necessity, legal obligation, and legitimate interests.

14. California Residents (CCPA/CPRA)

California residents may request access, deletion, and opt out of data sharing. Contact legal@tampaluxurycharters.com to exercise these rights.

15. Updates to This Privacy Policy

Material changes will be communicated by email or platform notices. Continued use implies acceptance.

16. Contact Us

Tampa Luxury Charters LLC
[Dirección física o legal de la empresa]
Email: legal@tampaluxurycharters.com